Privacy policy

At Solidstate (hereinafter “we”, “our”, or “the company”), we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, store, and protect your personal data when you access our website [your domain], use our services, or communicate with us.
By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.

We may collect and process the following personal information:Contact Information: Name, email address, phone number.Browsing Information: IP address, browser type, pages visited, access times.Payment Data: If you make purchases or subscribe to our services, we may process payment information (we do not store credit card data, as it is managed by secure third-party platforms).Voluntary Information: Messages sent via contact forms, surveys, or social media interactions.

We use the collected information for the following purposes:To provide, operate, and improve our services.To process payments and billing.To respond to inquiries and provide customer support.To send commercial and promotional communications (only if you have given consent).To analyze user behavior on our website to optimize the experience.

The processing of your personal data is based on:Your consent for receiving marketing communications.Contract performance when you purchase our products or services.Our legitimate interest in improving our services and preventing fraud.Legal compliance when we are required to retain certain data.

We may share your personal information with third parties in the following situations:Service providers who assist us in website operations, such as hosting, payment processing, and data analytics.Legal authorities, if required by law or in response to a valid legal process.Affiliated companies or in the event of a merger or acquisition, in which case you will be notified.We do not sell or rent your personal data to third parties.

If you are located outside the European Union, please note that your data may be transferred and processed in countries where data protection laws may differ. We ensure that any transfer is carried out with adequate security measures, such as standard contractual clauses approved by the EU.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Depending on your jurisdiction, you may have the following rights regarding your personal data:Access the personal data we store about you.Rectify incorrect or incomplete data.Request deletion of your data (unless we must retain it for legal reasons).Object to processing of your data for marketing purposes.Request portability of your data to another service provider.To exercise these rights, contact us at [contact email].

We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.For more details, see our Cookie Policy.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, so we cannot guarantee absolute security of data.

We may update this Privacy Policy at any time. We will post the updated version on our website and indicate the date of the last modification.